Useful Information


- Since the 1st of January 2002, the Euro currency has become the local currency in most European countries, including Belgium, Holland, Germany, Greece, Austria, Italy and France. The currency in Switzerland is the Swiss Franc; in the UK is the British Pound; in Denmark, it is Danish Kroner; in Norway, it is Norway Kroner. Swedish Kroner in Sweden and the Czech Republic is Czech Koruna. In Hungary, it is Hungarian Forint. In South Africa is the South African Rand. In Japan, is the Japanese Yen. In Australia, it is Australian Dollar. In Canada, it is Canadian Dollar. In the USA, it is US dollars. In Malaysia is the Malaysian Ringgit, in Singapore is Singapore Dollar and in Thailand is the Thai Bath.

- Always bring your money to the destination in local and significant international currencies.

- You are advised to plan your budget well in advance and be sure to allocate funds for special events while on tours, such as meals, entrance fees, transportation fees, side trips and additional optional tours.

Essential Items

- Warm clothing like sweaters, jackets and a raincoat is essential. Avoid carrying heavy woolen during the summer season.

- Please carry sunglasses, a cap, an alarm clock, a spare pair of spectacles if you are using one, comfortable walking shoes, medication along with the doctor’s prescription (if you are using any particular medicines), a folding umbrella, a pair of slippers, camera rolls, digital camera chips with a higher MB, extra batteries, charger and multi-plug adaptor for mobile and digital cameras, formal dress and suit for participating in special occasions like opera.


- Due to flight regulations and limited coach capacity in coach-based tours, one middle-size suitcase per person is allowed on your tour, which should be at most 20 kg and hand baggage with a maximum weight of 7 kg. It should be reminded that the passenger should pay any extra charge or penalty for the excess baggage.

- We suggest you carry one set of clothes along with your toothbrush, toothpaste, shaving kit (without scissors) and other accessories in your hand baggage. This is just in case your luggage needs to be found.

- We recommend that you travel as light as possible as usually there is no porterage included on some parts of your tour, and heavy luggage would cause you significant inconvenience while on tour. Please carry bags with wheels.

- Please note that sharp objects like scissors, knives and any form of liquid like gels cannot be kept in the hand baggage. The same has to be held in your checked baggage. However, airline policies keep changing; hence please confirm the same before departure with your travel agency.

Telephone & Roaming

- It is recommended to give the telephone number of the hotels you are accommodating during your trip to your family members, as due to the roaming charges, this will minimize your costs. Please advise them to spell your surname to the hotel’s reception.

- If you would like to use your mobile phone while on tour, please get in touch with your mobile operator and check with them regarding the roaming charges.


- Please take extra care of your belongings while on the trip, as most countries are prone to thefts.

- Please remember everything in the hotels, coach, train, and airplane as there is a considerable risk that you will never find them again, and in the case found, you will be charged postage fees which are very expensive sometimes.

- Please do not keep any money or valuables in your checked luggage. Money or valuables should be observed with you on your person or in your hand baggage.

- Please carry a photocopy of your passport, including valid visas and keep them separately from the original.

- Please carry an international photo ID (like an international driving license or Eavar ID card) instead of a passport and keep your passport in a safe place (like the hotel’s safe box).

- Please always carry your original travel insurance.

- Your receipt/ticket will be checked in many places like shops, bus stations, metro and trains after purchase/usage. So, please keep them with you for at least 24 hours after purchasing/using them.

- Please do not accept any baggage or anything to carry from other people for security reasons.

- It is recommended to ask for the hotel’s card and city map upon your arrival to each hotel directly from the hotel reception or through your tour director and keep them with you during your stay there.


- Always ask your tour director or hotel reception regarding the hotel's notice board, as your tour director usually post the itineraries and updates there for the group.

- Your hotels have been conveniently located and specifically chosen to keep the tour program, level, location, and space availability in mind. Utmost care is taken to ensure accommodation of good quality.

- Hotel amenities, room types, and sizes vary depending on the destination. For example, please remember that European city hotels usually do not have swimming pools, even in the 5-star category.

- Most hotel rooms are air-conditioned, but on some days, due to the extreme rise in the temperature, there is a possibility that it could get hot.

- In Europe, room sizes are generally much smaller than hotels in America or Asia. Single rooms are usually smaller than twins and doubles and have one small bed; triples are generally a standard plus a sofa bed.

- Hotel rooms have facilities like a minibar, pay-TV channels, telephones, etc. Please note that these facilities are not complimentary, and there might be a credit card or cash guarantee to unlock them, and they have to be paid for based on actual usage.

- Hotels sometimes offer the facility of complimentary safe deposit lockers, which can be availed of.

- Please ensure that there are no damages to your hotel room during your stay since the same would be charged to you directly by the hotel or indirectly through the travel agency (like depositing your letter of guarantee).

- There is a remote possibility that you may have to stay in another city than what is mentioned, but care will be taken that you take advantage of all the sightseeing.

- Breakfasts may vary from a simple continental to a full buffet breakfast. In some hotels, there is a separate temporary room for group breakfasts. This is according to the hotel's policies.

- If there is an early morning departure, a boxed breakfast may be provided.

- Interconnected rooms are provided limited or even not available in many hotels due to security reasons

. Thus confirming such rooms, even if you have requested it on your contract, is only possible during check-in time. So, there is no guarantee to establish such a room by the travel agency or the tour director.

- The hotel check-in time is at 15:00 and check-out at 11:00.

- Your hotels are always booked, including breakfast. Breakfast is complimentary during the hotel's serving time, but taking out food from the breakfast salon except one fruit is strictly forbidden.


- Since most of your traveling would be by coach in some of the itineraries, we ask you to assist us in keeping the coach neat and clean.

- We regret that in the interest of fellow customers, smoking, drinking and eating foodstuff is not permitted on the coach.

- We operate a seat rotation system, so no seat numbers are allocated on the couch.

Team Work

- Your itinerary has been specially designed to ensure that you get the maximum coverage during your holiday. To achieve this, we require your cooperation in being punctual. Sightseeing, as well as various other excursions, have been pre-booked for a particular duration. Thus, if the group is delayed, the delay will deprive you of your sightseeing time. Local guides have been pre-booked for a certain period and cannot extend their services beyond the specified time limits. Please understand that punctuality is solely in your interest to ensure you have the full benefit of all services included in the package. Very often, the entire group may be delayed and lose valuable time or opportunity due to a few people waiting for the whole group.

- While checking into the hotels, wait in the lobby or coach as advised by the tour director. Crowding near them would only delay the check-in process.

- We request that you cooperate with the tour director and abide by their instructions for a successful and memorable tour.

- Tipping (except in some countries) is expected of anyone providing you a service, for example, tour director, coach driver, or local guides. It is mandatory to tip a nominal amount of 1 to 2 Euros per person per day for the duration of the service of the tour.

- Please note that you cannot leave the group in any part of the tour or accommodate in a city other than the itinerary except in the form of the group and as part of an excursion or optional tour.

- Other than the included sightseeing and excursions, your tour director will offer some optional tours during your trip. It will be operated in case of participating the majority and after the price is collected.

- It is recommended to have some general information about the sights and cities you will visit during your tour to make the utmost of your trip.

- To respect your fellow traveler's privacy, please do not take photos or film from them without their permission.

- Due to the latest drivers' driving regulations policy, it is essential that the given day's itinerary is completed within the stipulated driving hours of the driver. If the group is delayed for some reason, the free time given at certain sightseeing places could be curtailed.

Other Information

- There is no system of providing drinking water in the rooms. Regular tap water is usually safe for drinking, except in some cities.

- Voltage in Europe, Australia, Malaysia and Singapore is 220/240 volts.

- In the case of children under 12, if they use ½ of a double/twin room, they will be charged for a total adult price.

- The departure date would be the due date to calculate the children’s age.

- Participating in daily excursions is optional; you can plan for yourself in case you do not want to be with the group.

- It is the client’s responsibility to apply for their passport, check the validity of the passport, pay the exit tax, exit stamp and all the other points regarding the accuracy of the passport.

- Most shops offer tax-free prices if you purchase over a certain amount from them, and you can refund these taxes at the airport. Please keep the essential papers till you return home.

- Local guides always speak English – other than their local language – and your tour director will do their best to translate it to Persian; however, the best option is listening to the English origin for those who understand.

 Brochure Accuracy

- Our effort is made to ensure brochure and website accuracy at the time of going to press; however, we apologize in advance for printing or typographical errors or errors arising from unforeseen circumstances.

- Photographs or pictures appearing in this brochure and website should be used solely as an indication of facilities and attractions. Existing facilities and attractions may vary according to availability.